TERMS OF SERVICE

This website is operated by Symmetric Stones By Annapurna Enterprises. Throughout the site, the terms “we”, “us” and “our” refer to Symmetric Stones By Annapurna Enterprises. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

  • SECTION 1 – ONLINE STORE TERMS: By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in using the Service. You must not transmit any worms, viruses, or any code of a destructive nature. Any violation of these Terms may result in the immediate termination of your Services.

  • SECTION 2 – GENERAL CONDITIONS: We reserve the right to refuse service to anyone, for any reason, at any time.

  • SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION: We are not responsible if information on this site is inaccurate, incomplete, or not current. The material provided is for general information only and should not be relied upon without consulting more accurate, complete, or timely sources. Reliance on this material is at your own risk. We reserve the right to modify site contents at any time, but we are not obligated to update any information. It is your responsibility to monitor changes to the site.

  • SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We are not liable for any modification, price change, suspension, or discontinuation of the Service.

  • SECTION 5 – PRODUCTS OR SERVICES: We strive to display product images and colors accurately, but cannot guarantee that your monitor will display them correctly. We reserve the right to limit sales of our products or services to any person or region and to discontinue products or change pricing at any time without notice. We do not guarantee that the quality of products, services, or information will meet your expectations or that any errors will be corrected. Natural Stones, by virtue of being products of nature, may have unique colour variations, fissures, cracks, and porosity. Although samples showcased here cannot be guaranteed for absolute resemblance, it is representative of the Quarry & Category. The Latest Batch or lots /slabs will be available for inspection at our Factory with prior intimation only.

  • SECTION 6 – USER COMMENTS, FEEDBACK AND SUBMISSIONS: If you send us content (such as suggestions or ideas), you agree that we may use it without restriction. We are not obligated to keep comments confidential, compensate you, or respond. We may, but are not obligated to, monitor or remove content that we find unlawful or offensive. You are solely responsible for your comments and their accuracy. We take no responsibility for user-generated content.

  • SECTION 7 – PERSONAL INFORMATION: Your submission of personal information through the store is governed by our Privacy Policy

  • SECTION 8 – ERRORS, INACCURACIES AND OMISSIONS: Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any such issues at any time without prior notice, including after orders are submitted. We have no obligation to update or clarify information except as required by law.

  • SECTION 9 – PROHIBITED USES: You are prohibited from using the site or its content for any unlawful purpose or to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Harass, abuse, or discriminate
  • Submit false information
  • Upload malicious code or viruses
  • Spam or scrape data
  • Interfere with site security

We reserve the right to terminate your access for violating any of these prohibited uses.

  • SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY: We do not guarantee uninterrupted, error-free, or secure service. Your use of the service is at your sole risk. All products and services are provided "as is" without warranties of any kind, express or implied. In no case shall Symmetric Stones By Annapurna Enterprises, or our affiliates, be liable for any loss or damages of any kind arising from the use of the Service or products purchased via the Service. In jurisdictions that do not allow limitation of liability, our liability shall be limited to the maximum extent permitted by law.

  • SECTION 11 – INDEMNIFICATION: You agree to indemnify and hold harmless Symmetric Stones By Annapurna Enterprises, its affiliates, and employees from any claim or demand due to your breach of these Terms or your violation of any law or third-party rights.

  • SECTION 12 – SEVERABILITY: If any part of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.

  • SECTION 13 – TERMINATION: These Terms are effective unless terminated by either you or us. You may terminate by ceasing to use the site. We may terminate this agreement without notice if you breach any Terms, and you will remain liable for all amounts due up to the date of termination.

  • SECTION 14 – ENTIRE AGREEMENT: These Terms and any policies posted by us on this site constitute the entire agreement between you and us and supersede prior agreements. Any ambiguities will not be construed against the drafting party.

  • SECTION 15 – GOVERNING LAW: These Terms of Service and any agreements for Services shall be governed by and construed in accordance with the laws of India and the jurisdiction of Kishangarh, Rajasthan.

  • SECTION 16 – CHANGES TO TERMS OF SERVICE: You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes your acceptance of those changes.

  • SECTION 17– CONTACT INFORMATION: Symmetric Stones By Annapurna Enterprises info@symmetricstones.com Phone : 7737486898

Payment and Shipping Terms

Payment Policy (For Export)

For international orders, we require an advance payment of 30% or 50% upon order placement. The remaining payment can be made against documents or through a Letter of Credit (LC). We prioritize your order and ensure you receive the same lot and material. The typical processing time is 10-15 days.
Once the material is ready for dispatch, the remaining balance is due on the same day as dispatch. To ensure transparency and satisfaction, we offer video calls to verify your product’s safety and quality.

Payment Options

We accept various payment methods, including Visa, MasterCard, credit cards, debit cards, and Letter of Credit (LC) for international transactions.

Shipping Terms

We prioritize the safety and quality of loading and packaging. Our trusted transporters, shipping agents, and logistics partners are highly experienced and dependable.
Transportation charges are reviewed regularly to ensure our customers receive the best deal. Our team is skilled in handling loading, packaging, and ensuring smooth export operations.

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